Terms & Conditions

Effective Date: December 31, 2025

Welcome to Techwave. These Terms and Conditions (“Terms”) govern your use of our website and the professional services provided by Techwave, including AI Solutions, Cloud Services, Data Analytics, and Application Engineering. By engaging with our services, you agree to be bound by these Terms.
1. Scope of Services
Techwave agrees to provide the services as defined in individual Statements of Work (SOW) or Service Agreements. While we strive for excellence in Digital Engineering, all services are provided on an “as-available” basis unless otherwise specified in a premium Service Level Agreement (SLA).
2. Intellectual Property (IP)
Client Ownership: Upon full payment, all custom software, bespoke AI models, and applications developed specifically for the Client shall be the property of the Client.
Techwave Background IP: Techwave retains ownership of its pre-existing proprietary tools, frameworks, and methodologies used to develop the final deliverables.
Third-Party IP: Use of Microsoft, AWS, or other third-party cloud tools is subject to their respective licensing agreements.
3. Artificial Intelligence & Data Usage
Responsible AI: Techwave implements AI solutions designed for accuracy and ethics. However, the Client acknowledges that AI outputs are probabilistic and should be reviewed by human experts before critical business implementation.
Data Preparation: The Client is responsible for the accuracy and legality of the data provided to Techwave for cleansing, analytics, or AI training.
4. Cloud Services & Uptime
Hosting Infrastructure: Techwave utilizes Tier-1 cloud providers (AWS, Azure, Google Cloud). We do not guarantee 100% uptime but adhere to the standard 99.9% uptime benchmarks provided by our infrastructure partners.
Security: Techwave employs Zero Trust security protocols. The Client is responsible for maintaining the confidentiality of their internal access credentials.
5. Payment Terms
Billing: Services are invoiced according to the milestones defined in the SOW.
Late Payments: Techwave reserves the right to suspend digital services or cloud hosting access if payments are overdue by more than 30 days.
6. Limitation of Liability
To the maximum extent permitted by law, Techwave shall not be liable for any indirect, incidental, or consequential damages (including loss of data or revenue) arising from the use of our digital platforms or AI models. Our total liability is limited to the amount paid for the specific service in the 6 months preceding the claim.
7. Confidentiality
Both parties agree to protect “Confidential Information” with the same degree of care as their own. This includes proprietary code, business strategies, and sensitive data shared during the engineering process.
8. Termination
Either party may terminate the agreement with 30 days’ written notice. Upon termination, Techwave will assist in a graceful “handover” of data and cloud credentials, subject to the settlement of outstanding invoices.
9. Governing Law
These Terms are governed by the laws of Republic of India, without regard to conflict of law principles.
10. Contact Information
For legal inquiries or dispute resolution:
Email: support@vibengoz.xyz